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Terms & Conditions

By accessing this website and/or placing an order, you agree to these terms.

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1. Eligibility
You must be at least 18 years old to make purchases.

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2. Orders & Payments

  • All prices are listed in Euros.

  • Payments are processed securely through Wix Payments.

  • We reserve the right to cancel orders if fraud is suspected.

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3. Shipping & Delivery

  • Production time: 2–5 business days (on average).

  • Delivery times vary by location. Orders may arrive in multiple shipments.

  • We are not responsible for delays due to incorrect shipping details provided by you.

  • Customers are responsible for any customs duties or taxes imposed by their country of residence.

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4. Returns & Refunds

  • See our Refunds & Returns Policy for full details.

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5. Intellectual Property
All content, images, and designs on this site are owned by Fantasy Essence Designs unless stated otherwise. You may not use or copy them without permission.

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6. Limitation of Liability
We are not responsible for indirect damages (loss of profits, delays, etc.) caused by using our website or products.

Privacy Policy

We respect your privacy and are committed to protecting your personal data.

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What we collect:

  • Name, email, shipping/billing address, payment details (via secure third-party processors like Wix Payments/PayPal).

  • Website usage data (cookies, analytics).

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How we use it:

  • To process and deliver your orders.

  • To send updates, promotions, or customer support (if you’ve opted in).

  • To improve our website and services.

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Sharing your info:

  • We only share data with trusted providers such as Printify (to fulfill your order) and payment processors.

  • We never sell or rent your data.

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Your rights (GDPR/CCPA):

  • Access, correct, delete, or restrict your personal data.

  • Withdraw consent for marketing at any time.

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Shipping Policy

Processing Time

  • All orders are made-to-order. Please allow 5-10 business days for production.

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Delivery Estimates

  • USA: 5-20 business days

  • Europe: 5–10 business days

  • International: 10–20 business days
    (These are estimates; actual delivery may vary.)

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Shipping costs vary depending on product type and destination. Final shipping charges are calculated at checkout.

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International Orders

Customers outside the EU are responsible for any customs fees, import duties, or taxes imposed by their country. These are not included in our product prices or shipping costs.

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Multiple Shipments
If you order multiple items, they may ship separately depending on the print provider.

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Order Issues
Please contact us within 14 days of delivery if your order is missing, late, or damaged.

Refunds & Returns Policy

Because our products are made-to-order, we cannot accept returns or exchanges for “change of mind” or sizing issues.

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We will issue a replacement or refund if:

  • The item arrives damaged.

  • There is a printing defect.

  • You received the wrong item.

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How to request a refund/replacement:

  • Contact us within 14 days of receiving your order.

  • Provide your order number and photos of the issue.

  • Once confirmed, we will process a replacement or refund.

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Non-returnable items:

  • Personalized/custom designs.

  • Digital downloads.

Cookie Policy

This website uses cookies to improve your browsing experience, analyze site traffic, and remember preferences. By continuing to use this site, you consent to our use of cookies.

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You can manage or disable cookies in your browser settings.

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